拒绝索赔

　　We’ve given your claim our careful consideration.

　　我们已经就你们提出的索赔做了仔细研究。

　　We are not in a position to entertain your claim.

　　我们不能接受你们提出的索赔要求。

　　But we regret our inability to accommodate your claim.

　　很抱歉我们不能接受你方索赔。

　　However， the B/L shows that when the shipping company received the goods， they were in apparent good condition. The liability is certainly not on our side.

　　但货运提单显示船公司收到货时，货物外表良好。因此，该损害我方并无责任。

　　Since this claim was filed two months after their arrival at your port， we regret that it cannot be accepted.

　　你方于该货抵达你港二个月以后，才提出上项索赔，故我方歉难受理。

　　答应索赔

　　We regret for the loss you have suffered and agree to compensate you by $500.

　　我们对你方遭受的损失深表歉意，同意向你们赔偿500美元。

　　I propose we compensate you by 3% of the total value plus inspection fee.

　　我建议我们赔偿贵方百分之三的损失，另外加上商检费。

　　We would like to submit this claim to arbitration.

　　本公司要将索赔一事提出仲裁。